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Your drivers can manage the orders, change the statuses, or complete the POD.
Your drivers can optimize routes that lead to reducing wasted time.
Scheduled orders will be shown in the driver app with the start date and time.
Drivers use navigator apps like Waze and Google Map for each pickup or dropoff.
Drivers can take a digital signature from the receiver when delivering.
Taking photos from the parcel or receiver is one of the features of the POD.
Drivers can write a note for each drop off when completing the order.
POD can be shown to the sender when the driver completes the order.
Driver’s performance will be shown in the driver app, they can check their statistics.
Driver can see his/her Total income, credit income, and cash income.
Driver can see the total successful orders that he/she has done.
Drivers can see the daily, weekly, and monthly performance reports.
There is a wallet in the driver app that shows the balance of the driver.
In the wallet, there is a feature for drivers to top up their balance.
Drivers can check their transactions using the wallet feature.
Drivers request a withdrawal. Admin can proceed through the admin panel.
An in-app real-time chat between drivers and customers for each order.
Predefined messages for chat feature to make communication easy.
If a driver sends a message to the customer, a notification will be sent to the customer.
Driver can also make a call with the customer directly through the application.
The barcode scanner feature in the driver app helps drivers to scan the parcels.
Admin can send messages to the drivers, and drivers will receive notifications.
You can define some cancellation reasons for drivers in the admin panel.
Settings like notification, alarm sound, profile, change password, and more.
Dispatchers can schedule orders for the next days and at specific times.
Dispatchers can select the cash-on-delivery options through the dispatcher Panel.
Dispatchers can optimize the routes in the multi-drop orders.
Dispatchers can upload a CSV file containing order information as a bulk file.
Different statuses will keep your dispatchers updated in real-time.
Events display the history of all events that had happened for an order.
Dispatchers can save the most used addresses and use them when ordering.
The shipment label is available for each order and dispatchers can download it.
Orders are sent to the drivers automatically which is a smart way to dispatch.
Dispatchers can distribute the orders manually and assign them to the specific drivers.
The dispatcher panel bolds the orders that are delayed to be in your priority.
Dispatchers can schedule the orders for later. They are determined with a label.
Dispatchers can monitor the drivers in real time. The location, status, and orders.
All orders are displayed on the map. Dispatchers can monitor them in real-time.
Information is updated in real time. Using this, dispatchers can make fast decisions.
The search option enables dispatchers to find drivers and orders using different filters.
On-demand Workflow is designated for same-day pickup-dropoff orders.
The pickup workflow is designed for just pickup-only orders.
The delivery workflow is designed for delivery-only orders.
Pickup & delivery workflow is implemented for next-day orders.
The dispatcher panel can work based on the defined zones.
Statuses help dispatchers track the orders and manage the process better.
In the dispatcher panel, different services are available to select.
In the dispatcher panel, different vehicle types are available to select.
The customer activates cash on delivery, driver collects the money at the dropoff.
The customer schedules the order, the order will be dispatched later.
Different payment methods including Cash, Wallet, Card, and Receiver (cash).
You can define a promo code and your customers can use it in the customer app.
The estimated time of arrival will be displayed in the customer app for each order.
Customers can share a tracking link, receiver can track the order by this link.
Notifications will be sent to the customers who installed the customer app.
Customers can track the driver’s path on the map in real time.
Customers can top up their balance through the customer app.
Customers have access to the history of their transactions through the wallet option.
Customers can add their card to the app and use it to pay the cost of orders.
There is an invoice for each order that shows the price details.
Real-time chat is an in-app feature for customers to connect to the drivers.
Customers can leave their feedback for each order after finishing the order.
Customers can save the most used addresses and use them in the next orders.
The history of the orders are available for the customers in the customer app.
You can register your drivers and their documents through the admin panel.
Working types determine how to work with drivers. You can define your working types.
Withdraw enables you to manage the driver’s withdrawal process.
Using this feature, you can monitor the performance of your drivers.
You can define services and manage them through the admin panel.
You can define vehicles and manage them through the admin panel.
You can define different options for services and vehicles in the admin panel.
All other options that you need to configure the system are available in the settings.
Admins can define new individual customers and manage them.
Admins can define new business customers and manage them.
There are some settings per every customer for configuring invoices.
There is a wallet section for each customer that you can manage in the panel.
The shipment label is customizable. You can disable different sections.
You can upload a banner image. This banner will be displayed in customer app.
Adding languages to the system is one of the flexible features in the admin panel.
You can easily add or remove currencies through the admin panel.
A complete list of orders with their details is available in the admin panel.
You can define promotions as the admin and use it for marketing campaigns.
The message box enables you to send messages with notifications to the users.
This feature enables you to manage the new app releases and updates.
Develop your strategy to send smart notifications including every data using different channels like SMS, Email, Push Notifications, and Webhook.
Initiate pricing values so customers and drivers can see the price of the delivery orders.
Configure how to dispatch the orders to your drivers. The assignment process can be done automatically or manually.
Enhance your user experience and improve the efficiency of your dispatchers by saving the most used customer addresses for use in future orders.
If your operations span multiple cities, zoning enables you to effectively divide these areas.
Onro offers a range of driver management features that empower you to oversee the fleet.
Your customers and drivers have their dedicated digital in-app wallets, providing a secure and convenient way to handle transactions and financial matters.
Customers and drivers have the option to engage in a chat within a shared environment that is specifically tailored for each order.
Gather feedback from both your customers and drivers through surveys. This valuable insight enables informed decision-making to effectively address issues.
User management is crucial for all multi-departmental businesses that require different access levels.
Enhance the customer experience with a custom tracking page and improve your visibility and transparency.
Customer and driver apps will be published with your company brand in the google play store and apple app store.
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