There is no charge for phone or SMS calls, and the driver can chat within the application.
The chat environment will be active for every order between the driver and the customer, and then the connection will be severed
This conversation is recorded and archived on the platform. It can be double-checked if needed.
By utilizing Chat Quick Messages, drivers and customers can coordinate faster.
The customer and the driver can take advantage of Chat Quick Messages in the order chat environment, defined separately for the client and the driver. These communications are displayed as pre-written messages, and both the customer and the driver can use them.
Customers and drivers can chat by default on each order to plan before having the order fulfilled. After the order is complete, the chat feature is deactivated.
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