How Does Real-Time Chat Work?

Most drivers nowadays contact the consumer by phone or sending a text message (SMS) to organize the order. As part of the Onro software, customers and drivers can also communicate within the applications. At the same time, they can also chat with each other in a shared environment designed specifically for each order.

Benefits of Using the Real-Time Chat Feature

Cost Savings

There is no charge for phone or SMS calls, and the driver can chat within the application.

No Disruption

The chat environment will be active for every order between the driver and the customer, and then the connection will be severed

Chat History

This conversation is recorded and archived on the platform. It can be double-checked if needed.

Fast Messaging

By utilizing Chat Quick Messages, drivers and customers can coordinate faster.

Onro will improve the operations of a business by providing a powerful and dynamic solution. Businesses that have delivery services can speed up their operations and boost revenues easily.

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