Ever wondered how the best delivery companies stay on top of their game while reducing costs and delighting customers? The answer is simple: delivery scheduling software. If you are a small business willing to ease the way for deliveries, driver scheduling, real-time tracking, and route optimization can work wonders for you. But how do you find the right delivery management software for small business?
In this article, we will discuss the best delivery scheduling software for small businesses in 2025 and lay out some important features like proof of delivery, customer delivery notifications, and automated scheduling- all of which assist you in delivering smarter, faster, and much cheaper. If you are out to improve your delivery operations, you are almost home!
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What is Delivery Scheduling Software?
Delivery scheduling software helps organize and track operations efficiently. The three advantages of using delivery scheduling software are:
- The application of algorithms in route planning allows the estimation of the most optimized routes.
- Better communication with drivers and customers.
- Reduces operational costs.
Right down to the software, the lower the cost per delivery and, thus, the higher the profit.
5 Main Components of Delivery Scheduling Software
The ability to submit scheduled orders has been added for various users of Delivery Scheduling Software in multiple sections of the software. We’ll look at how Onro functions in different components in the following sections.
1. Scheduling an Order in the Dispatcher Panel
Those that allocate orders among drivers are part of a group of Delivery Scheduling Software users. It is typically done by the delivery company’s operators or executives.It is possible to schedule an order in Onro Dispatcher software, which was created for this purpose. Both the pick-up and drop-off locations can be scheduled.
2. Scheduling an Order via the Customer App
Scheduled orders can be submitted via the customer app, available for Android and iOS users. Customers can make appointments when they place their orders. It is possible to schedule pick-up and drop-off times. When a driver is assigned to pick up an order, they must arrive at the provided time at the order’s pick-up location. The same can be said about drop-off times. It means that the driver must arrive at the drop-off location and deliver the package at the scheduled time for drop-off. The front image is the schedule feature on the customer’s Android and iOS apps.
3. Scheduling an Order Through the Customer Panel
Customer panel is a feature for individual and business customers that frequently place orders with your company throughout the day. This panel is very similar to the Android and iOS customer apps, except it is web-based and designed for desktop computers. It is possible to submit scheduled orders in the customer panel, and the procedure is as follows:
4. Scheduling Orders via API Integration
APIs are implemented to integrate with other businesses. Some of your customers are businesses that use the API to link to your delivery scheduling software and place their orders for delivery. The possibility of scheduling orders has been included in the Onro software customer API, and your customers can schedule their orders through the API.
5. Managing Scheduled Orders in the Driver App
Drivers carry out scheduled orders. As a result, the driver must get the scheduled orders in the driver app and distinguish them from other orders. The time of execution of scheduled orders is indicated in the driver app for this reason. This component of the driver app can be seen in the images below:
Essential Features of Delivery Scheduling Software
Most delivery scheduling software solutions will generally share these seven principal features:
Route Optimization
Algorithms will calculate the most efficient routes for deliveries, taking into consideration the addresses, driver schedules, delivery time windows, and vehicle availability.
With optimized routes, travel time is reduced by 20-30% and, in turn, saves on fuel costs and efficiency of operations.
Driver Scheduling & Dispatching
Automated scheduling would eliminate idleness and prioritize outrunning. One-tap dispatching through mobile apps allows easy assignment and tracking of deliveries.
Real-Time Tracking
Tracking on mobile apps could function even without other telematics to help drivers check in after a successful delivery so that route adjustments could be initiated in real-time.
Proof of Delivery
Drivers will collect photos and signatures or scan barcodes through mobile apps, giving a cogent assurance of delivery. If you install Onro for the first time, you can use this Proof of delivery software free.
Customer Communication
Real-time notifications about delivery updates, ETAs, and delays build good customer satisfaction and free sources of calls.
Reporting & Analytics
Performance reporting gives credence to payrolls and provides the necessary information to improve the delivery process.
System Integration
Choose software that integrates into inventory management, order processing, and CRM systems to allow for fully automated workflows.
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Get your free access to the Onro All-in-one Delivery Management Software.
The 13 Best Delivery Scheduling Software Solutions
| Software | Key Features | Pros | Cons |
|---|---|---|---|
| Onro | • Proof of delivery (POD) with barcode scanning • Real-time chat between drivers & customers • Wallet system for seamless payments • Zoning for optimized dispatching • API integration for business automation | • Highly customizable for different courier business models • Strong order management features for last-mile delivery • Supports both auto & manual dispatching | • Requires proper setup for full functionality • High reliance on third-party integrations |
| FarEye | • Predictive analytics for delivery performance • AI-powered route optimization • Dynamic scheduling with demand forecasting | • Advanced automation for large-scale businesses • Industry-specific customizations available | • Requires deep system integration • Can be expensive for small businesses |
| GSMTasks | • Task-based delivery scheduling • Automated customer notifications • Drag-and-drop dispatching | • Simplifies last-mile logistics • User-friendly mobile app | • Learning curve for new users • Limited advanced analytics |
| Shipday | • Real-time delivery tracking for customers • AI-powered auto-dispatching • Integrated driver communication | • Transparent tracking improves customer satisfaction • Cost-effective for small businesses | • Lacks deep analytics for fleet management • Integration with third-party apps needed |
| Locate2u | • Real-time driver visibility with geofencing alerts • Proof of delivery with images & signatures • Custom delivery time slots for customers | • Simple setup for small businesses • Scalable for larger operations | • Internet-dependent tracking • Limited third-party app compatibility |
| Motive | • AI-driven fleet tracking & optimization • Automated compliance reporting for deliveries • Custom workflow automation | • Strong compliance & safety features • Good for large fleets | • Requires initial setup & configuration • High costs for enterprise features |
| Verizon Connect | • Advanced telematics & fuel monitoring • Customizable dispatch boards • Driver behavior analysis | • Ideal for large delivery fleets • Helps reduce fuel costs | • Requires hardware installation • Expensive for small businesses |
| Onfleet | • Predictive ETAs & customer alerts • Custom delivery workflows with automation • Integrated proof of delivery | • Scalable for growing businesses • Intuitive interface | • Can be costly for startups • Requires initial training |
| WorkWave Route Manager | • AI-powered scheduling & dispatching • Smart traffic-based route planning • In-depth delivery analytics | • Reduces operational costs • Easy-to-use for logistics teams | • High-tier plans needed for advanced features • Not ideal for small operations |
| DispatchTrack | • AI-powered route optimization • Customer self-scheduling for deliveries • Multi-stop & same-day delivery support | • Enhances customer experience • Reduces missed deliveries | • May require IT support for integration • Limited customization options |
| OptimoRoute | • Multi-day route planning for long-haul deliveries • Customizable driver schedules • Mobile-friendly app | • Fast setup • Great for multi-stop deliveries | • Limited enterprise integrations • Higher cost for larger teams |
| Track-POD | • Paperless proof of delivery (ePOD) with digital signatures • Automated delivery notifications • Compliance tracking for logistics | • Compliance-focused for regulated industries • Enhances delivery transparency | • Limited third-party integrations • Premium features at extra cost |
| Routific | • AI-powered route optimization for last-mile deliveries • Easy drag-and-drop rescheduling • Driver app for real-time updates | • Affordable & efficient for small businesses • Intuitive scheduling features | • Not ideal for complex logistics • Costs scale up for larger teams |
Why is Onro the Best Delivery Scheduling Software?
Delivery scheduling software must include the variables required for better performance. The more customizable it is, the more control you have over how your business is operated. The scheduling settings section of Onro’s management dashboard can be used to enable or disable the schedule feature for active orders, as well as make the following adjustments:
Conclusion
Things that Onro does will help smoothen delivery operations. Beyond delivery scheduling software, it is a tool for any delivery company wanting to better map its routes, work smarter, and make customers happy. Ready to optimize your delivery operations? Try Onro for free today and experience the difference!
Try Onro for Free
Get your free access to the Onro All-in-one Delivery Management Software.
FAQ | Delivery Scheduling Software
Delivery scheduling software is a tool that helps companies organize the delivery work process. It automates and smoothens the major operational activities, including scheduling drivers, optimizing routes, tracking delivery in real time, and customer notifications. Timely and inexpensive deliveries mean satisfied customers.
Delivery scheduling software reduces fuel and labor costs while simultaneously increasing profits by route optimization, minimizing idle time, automating scheduling, and enhancing communication between the drivers and customers.
Delivery scheduling software focuses essentially on the planning and optimization of delivery routes and driver schedules, while delivery management covers a broader range that includes the entire delivery processes, namely scheduling, tracking, order management, and customer communications.
Yes, loads of vendors specializing in delivery scheduling software, Onro included, have free trial plans so that you may test the software’s features and functions prior to committing to a paid plan.
Originally published January 18, 2022 8:49 am, updated Thursday, 6 March 2025.
