Onro vs CXT Software: Comparison (2026)

I’ve tested and reviewed one of the most popular TMS in the United States and Canada, CXT Software, its features, pricing, integrations, and user reviews, to compare it with Onro courier software and give you a clear and precise buyer’s guide based on different use cases.

Onro vs CXT Software: At a glance

	Onro	CXT Software
Best Use Case	Modern courier operating system for growth	Structured TMS for traditional courier operations
Starting Price	$239/month	$600/month
White Labeling	Full package including customer portal, customer mobile apps (Android, iOS), tracking page, driver app, dispatcher panel, and custom domains	Available, only for customer portal
Real-Time Tracking	Included	Included
Route Optimization	Smart optimization	Advanced routing
Auto Dispatching	Intelligent automation	Autonomous dispatching
Multilingual	40+ languages	English only
Shopify Integration	Native Shopify App	Requires custom API or middleware
Hub Support	Dedicated scanner app for in-hub operations	Scanning features for warehouse operations
Customer Support	24/7 live human via Intercom	24/7 live support (tier-based)
User Rating	5.0/5 on Capterra 5.0/5 on G2	4.6/5 on Capterra 4/1 on G2

Onro vs CXT Software: Which platform should you choose?

Go with Onro if:

1. You are highly connected to the last-mile and e-commerce industry. You use tools such as Shopify, WooCommerce, POS systems, and you would like native integrations that allow for automatic syncing of orders into your delivery systems. Your business is highly connected to the growth of e-commerce, retail technology, and the overall last-mile ecosystem.

2. You would like modern UI/UX for your dispatcher panel, driver and customer apps. You would like the majority of the components to have white-label capabilities.

3. You have mixed workflows, including Direct and Hub-based pickup and delivery. You have direct/on-demand delivery operations, as well as hub-based same-day/next-day delivery operations.

4. You are looking for an OS (operating system) for your courier company, including management console, dispatcher dashboard, driver app, customer portal, customer mobile apps, scanner app (for hub operations), accounting and billing system, and chain of custody to manage your entire courier service in a single platform.

5. You are a modern domestic courier. You are primarily focused on providing local courier services, rather than multi-carrier logistics orchestration. You need a deep customer management.

Go with CXT Software if:

1. You’re a traditional courier/logistics firm that already uses tools such as Microsoft Dynamics, QuickBooks, old school ERP, Accounting, etc, and you want tight integrations with the tools you use, rather than replace them.

2. You work extensively with third-party carriers. Your business model is built around integrating with other logistics providers and third-party carriers.

3. If you have an operation that depends on the coordination of a hybrid carrier model. You have to manage your own internal fleet as well as external third-party carriers within the same system. This would be especially beneficial to logistics companies that offer a combination of last-mile shipping along with regional or long-haul shipping partners.

CXT Software Pricing Plans Breakdown

CXT Software has two pricing plans: Professional and Enterprise. Their pricing starts from $600/month. This means the minimum cost of using the Professional plan is $600/month.

Professional Plan – starting at ~$600/month

What’s included:

• Unlimited shipments and integrations.
• Full courier operation tools (order management, tracking portal, driver management, chain of custody).
• Basic client portal features.
• API access, barcode scanning, proof of delivery.
• Standard dispatch and route optimization.

Pros:

• On-demand and scheduled delivery support.
• Integration with accounting or ERP systems.
• Unlimited shipments are perfect for growing businesses.

Cons:

• Demo or consultation required to get final pricing for the first pricing plan.
• Not an affordable solution for local courier companies.
• Some of the features are not included in this plan that can be crucial for courier companies. Among them, route planning is the most important feature that might force you to upgrade your plan.

Enterprise Plan – Pricing available upon request

What’s included:

• Contract billing to automate the billing process.
• Route planning to build routes in advance.
• Some other business management tools like Mission Control and Progress Meter.

Pros:

• Route planning available.
• More features for your drivers and customers.

Cons:

• More expensive.
• Implementation can take longer due to its complexity.

Final Verdict

Both Onro and CXT Software are courier-centric platforms — but they are built for different types of operators with different priorities.

If you are a modern and last-mile focused courier company who values e-commerce integrations, white-label applications, multilingual support, and an all-in-one operating system, go for Onro.

If you are a traditional logistics or transportation company who uses legacy systems, works with third-party carriers, and operates primarily within North America, then go for CXT Software.

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