🚀 What’s New in the September 20th Release?
We’re thrilled to introduce a new Customer Withdrawal feature, making it easier for customers to request payouts directly from the customer app or web portal.
Key Highlights
- Convenient self-service – Your business customers can now request withdrawals quickly and securely.
- Bank account support – Clients can add their bank details and receive notifications about withdrawal requests.
- Transparency for clients – Withdrawal requests and their statuses are visible at all times in the mobile app and web portal.
- Full admin control – Admins can enable, review, approve, or reject requests, adjust amounts, and record the transaction in the customer’s profile.
Why It Matters
This feature streamlines payouts and refunds, improves customer satisfaction, and ensures accurate financial records. Business clients benefit from reduced manual handling, while customers enjoy a smoother and more transparent experience.
- We have also added a driver city filter in the Admin Center, enabling you to filter the drivers based on their city for better management.
- An Email filter has also been published for the customers list in the Admin Center.
✨ Improvements
- A new dispatcher layout has been published with improved user experience for order management through the tables and map.
- Made some improvements to prevent the servers from running slowly.
- We have added a new section for troubleshooting your integrations. Now you can see the list of your point of sale logs in the Admin Center.
🐞Bugs Fixed
- Order Table filter: Fixed an issue where dispatcher order filters were not being saved.
- Facebook login: Fixed web app login failures via Facebook social login.
- Android app typo: Corrected the “Ongoing” menu typing issue.
- Card payment option: Fixed issues with the card payment option availability.
- Apple ID login: Resolved authentication problems for login in the iOS app.
- Login button: Corrected the delay issue with the iOS customer app login button.
- Online drivers list: Fixed display issues with active drivers in the dispatcher.
- Captcha error: Resolved the iOS-specific captcha error.
- Repeat order: Corrected an issue with placing repeat orders.
- Order address update: Fixed an issue preventing updates.
- Driver zone error: Corrected the zone error for online drivers within the area.
- iOS Order creation: Fixed issues preventing order creation.
- Barcode editing: Fixed errors preventing barcode edits from being saved for the reference ID or order Code.
- Map items: Fixed issues with map filters (drivers, orders) not showing correctly.
- Vehicle type: Corrected display problems for order creation in the iOS mobile app.
- Forget password button: Fixed text display problems on iOS.
- Wallet top-up: Fixed errors when topping up with the Network gateway.
- Delivery method update: Corrected delivery method configuration issues.
- Price calculation: Fixed the order price calculation errors on iOS mobile.
- Comment submission: Fixed an issue where an incorrect error message was displayed when submitting a comment in the iOS app.
- Card verification notification: Fixed a bug where no push notification was shown to verify the card during payment.
- ASAP button: The ASAP button won’t be displayed for the order pickup when the “Pickup now” option is disabled.
- Scheduling issue: Fixed the issue with saving scheduling settings.
- Login section design: Improved the layout and user experience.
- Driver sign-up configuration: Resolved configuration issues in the driver app for Android.
- Vehicle type icon: Corrected display of icons in the orders details of the Dispatcher Panel.
- POD note (failed delivery): Corrected note requiredness on failed deliveries.
- Admin settings menu: Fixed the UI issue with the branding tab name.
- Shipment labels: Corrected Khmer language display.
- Saved addresses: Fixed issues displaying saved customer addresses in the web portal.
- Order export (UTF-8): Corrected encoding issues with order exports.
- Route editing: Fixed editing problems when trying to save the changes.