What’s New in July 2026?
We’re excited to introduce dedicated tracking links for multi-drop orders. This update fixes two problems with the old system: privacy and missed updates.
Individual Tracking Links
Now, every drop-off has its own tracking link. Each link only shows information for that specific stop. Recipients can no longer see details from other drop-offs on the order.
Smarter Communication
The communication module now updates every drop-off, not just the first. When a drop-off is completed, the contact receives their own message.
Every message includes the correct details automatically. This includes the tracking link, name, address, and phone number for that drop-off.
If the recipient isn’t a drop-off contact, they’ll still receive the link for the full order.
Proof of Delivery, Now on the Tracking Page
The tracking page now displays Proof of Delivery and Proof of Pickup. Recipients can see this information without leaving the page.
This update affects:
- Customer Web App: Order details now include an option for each drop-off tracking link
- Dispatcher: Order details now include an option for each drop-off tracking link
- Track Order Page: Other drop-offs are dynamically hidden, Proof of Pickup & Delivery are displayed, and each drop-off now has its own unique link
- Communication Module: Messages loop through all drop-offs when the recipient is a drop-off contact, with tracking links dynamically matched to each drop-off
✨ Improvements
- Customers can no longer edit an order once it has been assigned; editing is only allowed at the pending stage.
🐞 Bug Fixes
- Fixed an issue where the language list in the driver app wouldn’t scroll to the bottom.
- Fixed a UI issue where action buttons on the draft order edit screen overlapped and the wallet balance overflowed.
- Fixed an issue where custom status names weren’t reflected in dispatcher events, the Web App, and tracking pages.
- Fixed an issue where existing customers’ names weren’t shown on incoming call pop-ups.
- Fixed an issue where custom field data couldn’t be deleted properly.
- Fixed an issue where exporting orders resulted in an error.
- Fixed an issue where editing a customer caused an error.
- Fixed an issue where the support section in the Web App failed to load properly.
- Fixed an issue where uploading a custom field file during order editing caused an error.
