Onro’s October 2026 release lets drivers assign Pickup & Delivery orders to themselves with a scan and lets routes start or end at a driver’s saved address, with two new controls for customer messages on top.
Key Takeaways
Drivers can scan Pickup & Delivery orders that aren’t assigned to them to claim them and move them to Picked up or Out for delivery.- A driver’s saved profile address can be used as the start or end point when you create or plan a route.
- Driver info tags now work in customer messages for Pickup & Delivery orders.
- The Not delivered trigger can be filtered by failure reason, so customers only get messages for the cases you pick.
What’s New in the October 11th, 2026 Release?
Starting October 11, drivers can assign Pickup & Delivery orders to themselves by scanning them, and routes can start or end at a driver’s saved address. Two communication updates also give you more control over the messages customers receive.
Scan to Pickup & Out for Delivery for P&D Orders
Drivers can now assign Pickup & Delivery orders to themselves by scanning them in the Driver app. This option works alongside manual assignment by dispatchers and replaces the manual confirmation button for pickups. When the setting is on, two bulk actions in the driver’s route details can be used for assignment:
- Bulk pickup: Besides confirming order pickups, this button now lets the driver scan confirmed orders that aren’t assigned to them. Scanned orders are assigned to the driver and moved to Picked up.
- Bulk load: Besides loading orders for delivery, this button now lets the driver scan orders at the warehouse that aren’t assigned to them. Scanned orders are assigned to the driver and moved to Out for delivery.
Both options are disabled by default. You can turn them on in the driver’s working type settings.
Driver Address in Route Creation/Planning
Drivers can now add or edit their address in their profile, and you can use that saved address as the start or end point of a route. This saves time when drivers begin or finish their day at home.
The driver address is now linked to the map, so the same address field is used everywhere. Drivers can also edit their address from their profile in the Driver app.
When you create or plan a route, choose Driver Profile address as the start or end location.
Communication Update
Two new options give you more control over the messages your customers receive.
- Driver info tags: You can now add driver info tags to Pickup & Delivery orders. Use them in customer messages to share driver details automatically, so customers know who is coming and your team sends fewer manual updates.
- Failure reason filter: You can now filter the Not delivered trigger by failure reason and send a message only for the reasons you choose. For example, notify customers when no one was available and skip other cases. This gives you more control over what customers hear about failed deliveries.
