Onro’s August 2026 release rebuilds the delivery tracking page from the ground up, putting pickup, dropoff, proof of delivery, and driver details on one screen so customers get answers before they have to ask.
Key Takeaways
The track page now shows pickup, dropoff, service, and vehicle details together on one screen.- Proof of pickup and proof of delivery appear directly on the track page as soon as they’re captured.
- The driver’s profile picture and more accurate, real-time ETA updates help customers know who’s coming and when.
- Selecting pickup, dropoff, service, or vehicle opens a dedicated page with the full detail behind it.
What’s New in the August 8th, 2026 Release?
Picture one of your customers a few minutes after their order goes out. They open the tracking link, see a dot moving on a map, and an ETA that may or may not still be accurate. Is the driver close? Did the pickup even happen? Who’s driving? The link answers none of it, so they do what anyone would do: message you and ask.
That’s the gap this release closes. We’ve rebuilt the track page from the ground up, so the answers are already on the screen before the question gets asked.
A track page that explains itself
The old track page told customers where the order was. The new one tells them what’s happening to it. Pickup, dropoff, service, and vehicle information now sit together on one main screen, so a customer isn’t hunting for context that used to live somewhere else, or nowhere at all. The whole thing also just looks better: cleaner layout, clearer hierarchy, easier to read on a phone held in one hand while carrying groceries in the other.
Proof, not just a promise
Proof of delivery has always mattered more to the customer than to the courier company. If proof of pickup or proof of delivery has been uploaded, it now shows up right on the track page as soon as it’s captured, so nobody has to ask for it separately.
Knowing who’s coming, and when
Two changes here work together. The driver’s profile picture now appears on the track page, so the person at the door isn’t a stranger; the customer already knows who to expect. And ETA updates are more accurate and easier to follow in real time, so “on the way” actually means something instead of being a placeholder that resets itself.
One tap for the full story
Curiosity doesn’t stop at the summary screen. Selecting pickup, dropoff, service, or vehicle now opens a dedicated page with the full detail behind it, proof of delivery included. Customers who want more can get it in one tap. Customers who don’t can just glance at the main screen and move on. Either way, they’re not messaging you to find out.
Fewer “where’s my order” messages means less back-and-forth for your dispatch team and support inbox, and a customer who trusts the delivery because they can actually see it happening.
Here’s what it looks like now:
